Professional cleaning services in London since 2012, serving over 2,800 residential and commercial clients
Pubozo began operations in 2012 when three cleaning industry specialists identified a gap in the London market for reliable, detail-focused cleaning services. Starting with a team of 5 cleaners and operating from a small office in Wimbledon, we focused on building relationships with local residents and businesses through consistent service delivery.
Within the first two years, we expanded to serve clients across South London, adding 15 cleaning professionals to our team. By 2016, we had established contracts with 12 commercial properties and over 300 residential clients. Today, Pubozo operates with 38 trained staff members, serving properties throughout Greater London.
Our growth came from referrals - 67% of new clients find us through recommendations from existing customers. We maintain this trust by hiring experienced cleaners, providing ongoing training in cleaning techniques and safety protocols, and using professional-grade equipment and eco-certified products.
We provide scheduled cleaning for homes, offices, retail spaces, and commercial buildings. Our services include regular maintenance cleaning, deep cleaning, end-of-tenancy cleaning, and post-construction cleaning. Each service uses a detailed checklist covering all areas specified by the client.
Our team works with Kärcher commercial equipment, HEPA-filtered vacuums, and microfiber cleaning systems. We use products certified by EU Ecolabel and carry £5 million public liability insurance. All staff undergo DBS checks and complete a 3-week training program covering cleaning methods, health and safety, and customer service standards.
We operate across London boroughs including Merton, Wandsworth, Kingston, Richmond, Lambeth, and Croydon. Our scheduling system allows clients to book regular appointments or one-time services through our website, with confirmation within 2 hours during business days.
We maintain a 98.4% on-time arrival rate and complete 99.1% of scheduled appointments without rescheduling. Our backup system ensures coverage when a cleaner is unavailable.
All pricing is listed on our website with no hidden fees. We provide itemized quotes before starting work and send digital reports after each cleaning session with photos of completed tasks.
Every service includes a satisfaction check within 24 hours. If any area doesn't meet our standards, we return to address it at no extra charge. Our customer service team responds to queries within 4 hours.
We handle cleaning tasks across London, from compact flats in Kensington to large office buildings in Canary Wharf. Each project receives the same level of care and attention to detail.
A 3-storey technology company office in Shoreditch required daily maintenance. We established a routine covering 45 workstations, 3 meeting rooms, kitchen facilities, and common areas. The schedule runs Monday through Friday between 18:00 and 21:00.
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A 4-bedroom Victorian townhouse in Chelsea needed thorough cleaning after renovation work. Our team spent 16 hours removing construction dust, cleaning windows, polishing wooden floors, and sanitizing all surfaces. The property included original features requiring careful handling.
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We maintain 8 retail locations across West London for a fashion brand. Each store receives cleaning 6 days per week, covering sales floors, fitting rooms, storage areas, and staff facilities. Work occurs outside trading hours to avoid disrupting customers.
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A GP surgery in Wimbledon with 6 consultation rooms requires specialized cleaning protocols. We use hospital-grade disinfectants and follow NHS guidelines for medical facilities. The service includes waiting areas, treatment rooms, and administrative offices, performed daily after closing.
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A 24-unit residential building in Battersea receives weekly cleaning of communal spaces. This includes entrance halls, stairwells, lift interiors, corridors, and bin storage areas. We also maintain the small courtyard garden and ensure all glass surfaces remain spotless.
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A busy restaurant in Covent Garden needed intensive kitchen cleaning to meet food hygiene standards. We degreased extraction systems, cleaned behind equipment, sanitized food preparation surfaces, and scrubbed floor tiles. The 8-hour overnight session ensured no disruption to service.
View Details →We provide reliable solutions backed by trained staff, modern equipment, and flexible scheduling to meet your specific needs
All work is covered by comprehensive liability insurance up to £5 million. This protects your property and gives you confidence that any unlikely incidents are handled through proper channels with full documentation.
Every team member undergoes DBS checks and completes a 3-week training program covering safety protocols, equipment handling, and customer service standards. Staff members average 4 years of experience in commercial and residential settings.
Book services from 7 AM to 10 PM on weekdays, with weekend slots available. We accommodate last-minute requests within 24 hours and offer recurring arrangements on weekly, fortnightly, or monthly basis to suit your routine.
We use solutions certified by EU Ecolabel and Safer Choice standards. These products contain biodegradable ingredients, reduce water pollution by 40% compared to conventional alternatives, and maintain effectiveness on all surface types including marble and hardwood.
Our inventory includes HEPA-filtered vacuum systems that capture 99.97% of particles, steam cleaners operating at 150°C for sanitization, and microfiber technology that removes bacteria without chemicals. Equipment is serviced every 3 months to ensure consistent performance.
Teams arrive within a 30-minute window of the scheduled time. If delays occur due to traffic or emergencies, you receive notification at least 15 minutes in advance with updated arrival estimates and the option to reschedule without fees.
Each job follows a documented checklist with 25-40 specific tasks depending on service type. You receive a completion report via email within 2 hours, including photos of completed areas and notes on any issues that require attention or follow-up.
Quotes are provided upfront based on square footage, room count, and specific requirements. No hidden charges for standard supplies or travel within the M25. Additional services like carpet treatment or window cleaning are itemized separately with clear per-unit costs.
If results don't meet the agreed standards, we return within 48 hours to address concerns at no extra cost. This policy has been used by less than 2% of clients over the past year, reflecting our commitment to getting it right the first time.
Reach our support team via phone, email, or WhatsApp during business hours with average response times under 2 hours. For urgent matters during active jobs, you can contact the on-site supervisor directly through a dedicated mobile line provided before each visit.
Numbers that reflect our commitment to delivering professional cleaning services across London. Each figure represents real projects, satisfied clients, and measurable results achieved through consistent work.